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Frequently Asked Questions

The apartment will be thoroughly inspected, carpet cleaning/replacement as necessary, cleaning and thorough check of all apartment features.

You do not have to be home during the completion of the service request.

We have maintenance available during business hours Monday- Friday (8 am-5pm) as well as 24-hour after hour Emergency Maintenance.

There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 512-310-0600, or through the RentCafe app.

We will release the spare key to you while we hold on to your ID during business hours. Unfortunately we do not offer after hours lockout services. You will need to contact a locksmith.

Yes! Parking is all first come first serve. All vehicles that are parked on property must have a permit. Guests will register their vehicles at for 24 hours.

We do offer garages for an additional monthly fee $100-$120.

The Pool and Spa hours are from 10am to 10pm daily.

Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications

All of our apartments come with refrigerator, range, microwave, dishwasher, dryer and washer.

We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!

Our goal is to have your application approved and leased signed within 7 days.

There are two convenient ways to pay your monthly rent; Online through the Rent Cafe Portal by checking account or credit/debit card or by utilizing WIPS, a walk-in payment system partner, several locations available for your convenience.

Renters Insurance is required, contact the leasing office for further details on the requirements.

You have the power to choose your internet provider. Our community supports Spectrum and AT&T.

There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information.

You would visit for electricity, and the internet provider of your choice. The water is automatically set up and is billed monthly with your rent.

All utilities are seperate from rent.

There is a bus stop located near the stoplight on Sunrise Rd.

We are in the Round Rock Independent School District

We are so glad you asked. All you'll need is GPS and our address 901 Hidden Valley Dr, Round Rock TX 78665. Once you visit, you'll want to make your new home with us! We can't wait to meet you!

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Our team is always ready to answer your questions.